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<<經濟一週 1515期>>
MARSHA 善用Actual Live, 生意額增四成

瑪沙網站增設Actual Live 管理系統後,可為瀏覽網頁的訪客提供即時的客戶服務,充分利用互聯網的互動優勢,公司生意額增加四成,效果顯著。瑪沙醫學美容高級巿場主任梁賢偉指Actual Live 的好處是可以先簡單了解客人的需要,藉此為客人度身訂造一套合適的美容或減肥療程。

<<詳情>> PDF檔

<<經濟一週 1478期>>
名人站採納Actual Live方案,即時將商機轉為生意

名人站經理張耀倫指出,網站裝設Actual Live後頓時成為一間網上實體店。「顧客瀏覽頁就好像進入我們的實體店舖,我們可以知道他們揀選甚麼產品,最重要是我們的員工能在網頁上主動跟他們溝通,例如即時給予更吸引價錢及優惠,提高即時成交機會。」......

<<詳情>> PDF檔

<<PC3 Corporate Choice 2009 >>
優質IT方案得獎 - Actual Live 帶動e-business 發展

Actual Live的即時客戶服務及客戶管理系統令傳統的網頁瀏覽變得更互動及多兀化,它一反傳統,在不需要安裝額外軟件的情況下讓在網頁瀏覽的訪客能夠即時與客戶服務員對話,令公司更能了解客戶真正的需要......

<<詳情>> PDF檔

<<電腦廣場 835期>>
Biz.IT 優質方案巡禮 - 了解客戶喜好 - Actual Live 助增營銷成效

單靠點擊率及瀏覽量這些表面的數字就以為可作出有效行銷,是過去企業無法有效利用網站提升營銷的問題所在。在網絡世界與實體一樣,要有效行銷或推廣,必須對顧客有所了解......

<<詳情>> PDF檔

<<經濟一週 1446期>>
安達旅運善用Actual Live 方案 主動出擊吸納顧客

安達旅運副總經理卜林發說:「旅遊行業以顧客服務為重,而我們的經營學是多從顧客角度去看及想事情,例如如何令顧客更了解及明白我們的產品......

<<詳情>> PDF檔

<<e-Zone 570期>>
線上客服成網站營銷主流

在網站上增設對話按鈕,令訪客易點擊即時開啟對話功能,由於門檻十分低,令網站的查詢率可以獲得提升,據調查發現,線上客服的查詢量比一般電話多出300%以上...... <<詳情>>

* 附PDF檔 <<開啟>>

 

<<經濟一週 1433期>>
時昌迷你倉逆巿增26%生意銷售

迷你倉巿場競爭十分淚烈,在互聯網上的競爭也同等淚烈,除了投放資源推廣網站之外,還需要考慮如何提高網站訪客的查詢率,以免造成資源浪費......
<<詳情>> PDF檔

 

<<經濟一週 1429期>>
網上營商新策略 提高交易成功率

「瀏覽網站的訪客是極具價值的客戶,但如果無法接觸他們,或只等待他們查詢,便會造成商機流失。我們重視的並非點擊率(Click Rate),而是成功率 (Successful rate)...... <<詳情>>

 

<<PC3 Corporate 12期>>
為你的網頁加入Live Support 功能

Actual Live 即時客戶服務及訪客管理系統是電子商貿軟件中最具經濟效益方案之一。用家可過這系統把即時客戶服務建設於網站上,即時與網站上的訪客作實時文字對話...... <<詳情>>

 

<<PCM 電腦廣場 751期>>
World SME Expo 中小企資訊方案檢閱

Actual Live 也深明電子商貿日漸普及,早前自行開發一套即時客戶服務及訪客的管理系統,該系統可整合於企業的網站中,可檢視每天訪客的人數,追蹤他們瀏覽的連結位置...... <<詳情>>

 

<<PC3 Magazine 355期>>
提升銷售及公司形象

一個設計得好的商業網站,故然能夠吸引客戶瀏覽,但如果只是讓客戶瀏覽,對公司的生意沒有顯著的。如果客戶對公司的產品感興趣,當然會來電或透過電郵查詢...... <<詳情>>

 
參考網站

HKiShop Computer Software Online Shop

The Popular Software Online Shop in Hong Kong. They used Actual Live to contact their potential customers and anwser their enquies. Strong Up-selling and make visitor more satisfaction.
(Click here to visit)

Hong Kong Trade Development Council

TDC is the global marketing arm and public service hub for Hong Kong-based manufacturers, traders and service exporters. Our activities are especially geared to small and medium-sized enterprises (SMEs), the chief drivers of Hong Kong’s trade.
(Click here to visit)

Aster Cosmetic Centre

Aster Cosmetic Centre is one of the leading beauty product and beauty treatment service providers in Hong Kong. We have more than 400 top brands and over 20,000 cosmetic products, including perfumes, skincare products and slimming aids. Our well-trained beauty consultants dedicated to providing professional and personalized customer service.
(Click here to visit)

Loyalty-Union International Holdings Limited

聯賞集團致力於成為一家領先的忠誠客戶獎賞系統供應商,協助廣大香港、澳門和中國內地的聯盟商戶促成他們和尊貴顧客之間的增值專案和利益計畫。本集團的核心業務包括聯合品牌預付款忠誠卡/禮品卡的發行、付款閘道及忠誠獎賞項目的設計及推進、網上商城經營及管理、漫遊話費節省電信技術及商戶虛擬辦公室技術;個人移動電子錢包專案;個人移動電子忠誠積分管理以及移動電話廣告專案等。
(Click here to visit)

HLC

H L & C Employment Agency Ltd., (HL&C) is a leading Hong Kong based employment firm, focusing exclusively on Asian Domestic Helpers/Home Managers, one of the fastest growing and most recognized segments of Asian labor market services industry. It is not only one of the first professional child-care training consultant in Hong Kong, but also the first to introduce "Aptitude Test" in the Asia Pacific region.
(Click here to visit)

StoreFriendly Self Storage Group

Established in 2002, StoreFriendly Logistics Holdings Limited is a License Provider of self-storage rental services. We strive to provide excellent, precise and customer oriented services and have developed into one of the largest self-storage facility in Asia Region.
(Click here to visit)

Lotus Tours

Lotus Tours, established in 1957, is one of the pioneer travel services providers in Hong Kong. We are also the founding member of the Hong Kong Tourist Association. By 1966 we have grown to become the top International Air Transport Association (IATA) travel agent and have since maintained a leading position in the industry.
(Click here to visit)

Patterson Travel

Patterson Travel is headquartered in Hong Kong and was established in 1949 offering extended travel services primarily focused on wholesale businesses. we are ticket consolidators of major international airlines including Air Canada, Continental Airlines……with the total of 21 carriers.
(Click here to visit)

Malaysia Holidays

MASholidays is a specialised travel and leisure arm, owned and managed by Malaysia Airlines. MASholidays offers our guests the flexibility of choosing tours and packages that best suit individual needs. Guests can choose the type and standard of accommodation, the places they prefer to see and even the length of the time they wish to stay at the destination. MASholidays has excellent relationships with an extensive network of tour agents, ground operators and hotels.
(Click here to visit)

Conpak CPA Limited

The Accounting Company, its global service network to provide a full scope and "one-stop" professional services, including: company incorporation, taxation, auditing, corporate finance, etc.
(Click here to visit)

Hong Kong Airlines

Established in 2008 Hong Kong Airlines Holidays is the in house product of Hong Kong Express(HKE) and Hong Kong Airlines (HKA).
With the support from both Hong Kong Express(HKE) and Hong Kong Airlines (HKA),Hong Kong Airlines Holidays provide a wide range of travel package over 30 cities in Asia.

(Click here to visit)

NoClone

The shareware of Duplicate file checker. They used Actual Live to monitor their visitors activity and justify their e-marketing strategy campaign. Also, provided the Online Support Service for their customer use.
(Click here to visit)

SC Storage

Renowned for its cheapest prices and best services, SC Storage is the biggest self storage provider in Hong Kong, and the 2nd biggest in Asia. With Actual Live, the website of SC Storage provides its customers with excellent customer service in Asia.
(Click here to visit)

 
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